Shipping policy

Shipping Policy

We currently ship across the United Kingdom.

Order processing takes 1-2 business days. Delivery takes 7 to 14 business days from the date your order is confirmed.

These timeframes are estimates and may vary due to high demand, public holidays, or other factors outside our control.

Shipping is free on every order placed on our site.

Once your order ships, you will receive a tracking number by email so you can follow your delivery in real time.

If your order has not arrived after 14 business days, please contact our customer service team and we will resolve the situation as quickly as possible.

In the rare case of a lost or undelivered parcel after the stated timeframe, we will offer a replacement or a full refund.